What’s Dragging Your Agency Down?

Most agencies don’t slow down because they’re failing, they slow down because of hidden drag. In this episode, Brent Kelly breaks down what’s really dragging your agency down, even if you’re growing, profitable, and doing “all the right things.” The reality? Growth often hides inefficiencies instead of fixing them. Using a powerful “parachute” analogy, Brent uncovers the invisible friction that limits your agency’s performance, profitability, and freedom—and why adding more people isn’t the solution most leaders think it is. You’ll discover: Why growth can mask deeper operational issues The biggest sources of drag inside successful agencies How client mix misalignment impacts your time, energy, and profitability Why producers and service teams get stuck in inefficient patterns The critical difference between getting bigger and getting better Key metrics like revenue per employee and spread per employee, and what they reveal If your agency feels busy, stretched, or stuck despite strong results, this episode will challenge your thinking and help you identify where you’re losing momentum. Because the breakthrough isn’t about working harder or hiring more people, it’s about removing the drag that’s holding you back. 👉 Ready for a clearer, more optimized path forward? Or visit sitkins.com/bookacall to start a conversation.

You can listen to What’s Dragging Your Agency Down? online on Radio and Podcast. Open the player on this page to stream the available audio.

What’s Dragging Your Agency Down? is an episode from The Agent Leader Podcast by Brent Kelly--The Agent Leader Podcast.

This episode is 00:24:19 long.

This episode was published on Apr 2, 2026.

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