399. Inside Retail’s Big Show: Innovation, AI and what’s coming next

Retail’s Big Show has long been the industry’s can’t-miss gathering.In this episode of Retail Gets Real, we get an inside look at what’s ahead for NRF 2026, straight from the leaders who bring the event to life. We’re joined by Susan Newman, senior vice president of event strategy at the National Retail Federation; Jill Dvorak, senior vice president of content; and Scot Case, vice president of corporate social responsibility and sustainability and executive director of NRF’s Center for Retail Sustainability, to preview what attendees can expect at the retail industry’s most influential event. (00:00:00) What “The next now” means for retail (00:04:42) Inside the NRF Expo experience (00:07:03) Keynotes, AI and must-see content (00:10:20) Networking, celebrations, and shared experiences (00:11:29) Introducing NRF Rev and the circular economy (00:13:27) Insider tips for navigating Retail’s Big Show The National Retail Federation is the world’s largest retail trade association. Every day, we passionately stand up for the people, policies and ideas that help retail succeed. Resources: • Get ready for Retail’s Big Show in NYC • Learn more about the all new NRF Rev • Become an NRF member and join the world’s largest retail trade association • Learn about our retail education platform, NRF Foundation, at nrffoundation.org • Learn about retail advocacy at nrf.com/advocacy • Find more episodes at retailgetsreal.com Related: • 371: NRF 2025 preview: Big things are coming to Retail’s Big Show • 375: Tech, trade and taxes: What’s impacting retail in 2025

You can listen to 399. Inside Retail’s Big Show: Innovation, AI and what’s coming next online on Radio and Podcast. Open the player on this page to stream the available audio.

399. Inside Retail’s Big Show: Innovation, AI and what’s coming next is an episode from Retail Gets Real by National Retail Federation.

This episode is 16:34 long.

This episode was published on Dec 18, 2025.

Yes. Use the heart button on the episode page to add it to your favorite episodes list.

Yes. This page shows related episodes from Retail Gets Real when more episodes are available from the podcast feed.