414. Building the future of digital commerce at Lowe’s
Digital transformation in retail is no longer optional, and few leaders have had a front-row seat to its evolution quite like Joseph Cano, s...
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Retail Gets Real
Retail impacts everyone, every day, everywhere. Join the National Retail Federation for authentic, insightful conversations with the industry's most interesting people. Hear retail executive...
Retail Gets Real Podcast Guide
Listen to Retail Gets Real, a Business podcast by National Retail Federation. Stream 412 episodes in English, follow new audio stories, and play episodes online on Radio and Podcast.
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Episodes
20 of 412 episodes413. Leading Carhartt through growth, culture and change
From a wholesale-only business to a multi-channel global brand, Carhartt has expanded its reach without losing sight of who it serves: hardw...
412. How Brieane Olson is shaping the future of youth retail at Pacsun
Brieane Olson has spent nearly two decades helping reshape Pacsun. She joins Retail Gets Real to share what it takes to evolve a legacy reta...
411. Redefining JCPenney for today’s customer
Retail is evolving at an incredible pace, but at its core, it still comes down to people. Michelle Wlazlo, brand CEO of JCPenney, joins Reta...
410. Inside the art of experiential retail at Hershey’s
Retail stores remain powerful spaces for storytelling, connection and cultural relevance. José Raul Padron, design lead for the Hershey Expe...
409. Inside REI’s strategy for trust, community, and growth
Leadership in retail today requires balancing innovation, culture and purpose. Mary Beth Laughton, president and CEO of REI Co-op, joins thi...
408. How Coach puts the consumer at the center of brand growth
At a time when retail is being reshaped by technology, generational shifts and changing expectations around authenticity, understanding the...
407. Inside Sweetwater’s people-first approach to retail innovation
As retail continues to evolve at the intersection of technology and human connection, Jason Johnson, CIO of Sweetwater Sound, offers a compe...
406. The rise of smart retail merchandising
Technology is reshaping the in-store experience, and Jake Neiman is helping retailers bring digital innovation into the physical world. The...
405. The cultural forces shaping tomorrow’s consumer
Cassandra Napoli, head of marketing, events and culture forecasting at WGSN, returns to Retail Gets Real to explore what is changing in cult...
404. How Taco Bell uses digital innovation to highlight human connection
Known for its bold brand, devoted fans and culture of innovation, Taco Bell continues to push the boundaries of what modern retail can be, b...
403. Building a people-first culture in modern retail with Ulta Beauty
Retail is an industry built on people, emotion and constant reinvention, and few leaders embody that reality more fully than Ulta Beauty Pre...
402. How agentic AI is redefining the future of retail
Live from NRF 2026: Retail’s Big Show in New York City, Ali Furman, partner and U.S. consumer markets industry leader at PwC, and Barbara O’...
401. How Old Navy is building opportunity at scale
Horacio “Haio” Barbeito, president and CEO of Old Navy, joins Retail Gets Real to reflect on a global career in retail, the responsibility o...
400. How retail navigated uncertainty and transformation in 2025
As Retail Gets Real reaches its 400th episode, we’re joined by Matthew Shay, president and CEO of the National Retail Federation, for a spec...
399. Inside Retail’s Big Show: Innovation, AI and what’s coming next
Retail’s Big Show has long been the industry’s can’t-miss gathering.In this episode of Retail Gets Real, we get an inside look at what’s ahe...
398. What Gen Z wants: insights shaping the future of retail
Gen Z is rapidly becoming one of the most influential consumer groups in the marketplace. In this episode of Retail Gets Real, we hear from...
397. What’s driving holiday shopping in 2025
As the winter season approaches, families across the country are stepping into the holidays with renewed enthusiasm — and retailers are prep...
396. How iHerb is leading the trillion-dollar wellness market
The wellness movement has gone global — and few companies embody that expansion better than iHerb. CEO Emun Zabihi explores how they’re tran...
395. Adapting to the rise of AI shoppers
Artificial intelligence is reshaping every corner of the retail landscape, and a new wave of agentic AI shoppers is changing how brands must...