Margin Under Pressure: How Surcharging Helps Shops Fight Rising Costs

Tariffs, inflation, and rising labor costs are putting real pressure on shop margins right now—and I know a lot of shop owners are asking how to recover those costs without upsetting customers. In this episode of Ratchet+Wrench Radio, I sit down with payments expert Randy Motos to break down surcharging: what it is, how it works, what the compliance rules really are, and why “freedom of choice” at checkout is becoming a go-to strategy for shops looking to offset credit card fees while protecting customer trust.

You can listen to Margin Under Pressure: How Surcharging Helps Shops Fight Rising Costs online on Radio and Podcast. Open the player on this page to stream the available audio.

Margin Under Pressure: How Surcharging Helps Shops Fight Rising Costs is an episode from Ratchet+Wrench Radio.

This episode is 17:15 long.

This episode was published on Feb 25, 2026.

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