AI in the Bay: How Shop Owners Are Building Custom Bots That Actually Work
AI isn’t replacing your team—but it might be the fastest way to multiply their time. In this episode, Seth Thorson shares how shop owners ca...
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Ratchet+Wrench Radio
The official podcast of Ratchet+Wrench, providing strategies and inspiration for auto care success.
Ratchet+Wrench Radio Podcast Guide
Listen to Ratchet+Wrench Radio, a Business podcast. Stream 470 episodes in English, follow new audio stories, and play episodes online on Radio and Podcast.
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Browse this show under Business podcasts.
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Episodes
20 of 470 episodesMotivation That Moves the Shop Forward
What really drives your team to perform at a higher level? In this episode, Mike Mooney breaks down how shop owners and leaders can move bey...
From Transactions to Trust
From tracking declined services to asking customers how they prefer to be contacted, Keith Mait, Senior Vice President and Auto Leader at Sy...
Give Up What You Don’t Need
A technician crashes two vehicles and causes $14,000 in damage. Instead of punishment, Louie Sharp chose something different. In Give Up Wha...
Work-Life Balance Isn’t a Luxury—It’s a Leadership Skill
Running a shop doesn’t mean living at work. In this episode of Ratchet+Wrench Radio, licensed therapist Margaret Light unpacks the mental lo...
From “Office Lady” to Industry Advocate: Michelle Pippin on Building Confident Women Leaders in Auto Repair
Michelle Pippin never planned on joining the automotive industry. A broken timing belt on a remote Alaskan highway changed everything. Now,...
Recycled, Reliable, Ready: Why Smart Shops Are Turning to Recycled OEM Parts
What if the part your customer needs is already built, already tested, and already on a truck headed your way? In this episode of Ratchet+Wr...
Carrying the Torch: Tonnika Haynes on Leading Brown’s Automotive Into the Next Generation
What happens when your dad hands you the keys to the shop—and the responsibility—before you’re old enough to vote? In this candid conversati...
Old School, New Speed: Why Two-Way Radios Still Belong in the Modern Auto Repair Shop
Cell phones, texts, shop software—auto repair shops have no shortage of ways to communicate. But are they actually slowing you down? In this...
From First Visit to Forever Customer
Customer retention doesn’t happen by accident. In this episode of Ratchet+Wrench Radio, business consultant John Waters explains why trust i...
Fearless to Courageous
He built 14 stores. Then he sold 10 of them—one by one—during one of the toughest economic downturns in modern history. In Fearless to Coura...
Shifting the Industry: Inside Tektonic 2026 with Sunil Patel
Seventy-five breakout sessions. Role-based tracks for owners, advisors, and technicians. Big-name keynotes. A coaching debate on one stage....
From Shop Floor to Scale: Brian Bates on Leading Straightaway Tire Into Its Next Chapter
What happens when a lifelong shop owner steps into the COO role of a fast-growing national platform? In this episode, Brian Bates breaks dow...
Margin Under Pressure: How Surcharging Helps Shops Fight Rising Costs
Tariffs, inflation, and rising labor costs are putting real pressure on shop margins right now—and I know a lot of shop owners are asking ho...
Skating to Where the Puck Is Going: Why the Aftermarket’s Future Depends on Education and Leadership
Recorded live from the AAPEX show floor, Northwood University president Kent MacDonald sits down with editorial director Chris Jones to disc...
Beyond the Bays: Why Shop Owners Must Understand Their Numbers to Protect Profits
Full bays don’t always mean healthy profits. In this episode of Ratchet+Wrench Radio, host Christine Schaffran sits down with Hunt Demarest,...
What 2025 Taught Us About the Aftermarket—And What Comes Next
What really drove aftermarket performance in 2025—and what signals should shop owners be paying attention to now? In this episode of Ratchet...
Fight Forward
What if the biggest thing holding you back isn’t your goals—but how you’re framing them? On this episode of Ratchet+Wrench Radio, Chris Mess...
The Overlooked Goldmine: What Auto Shop Owners With Silent Partners Don’t Realize About Exit Planning and Tax-Free Gains
Silent partners can be a powerful asset—or a costly blind spot—when it’s time to sell an auto repair business. In this episode of Ratchet+Wr...
From Food Stamps to Small Business of the Year: The Relentless Leadership of Kendall Warnock
Fifteen years ago, Kendall Warnock was a technician with a dream, five T-shirts, and a shop name chosen to land at the front of a phone book...
Questions About Ratchet+Wrench Radio
Where can I listen to Ratchet+Wrench Radio episodes?
You can listen to Ratchet+Wrench Radio episodes online on Radio and Podcast. Open an episode and the site player will stream the available audio.
What is Ratchet+Wrench Radio about?
Ratchet+Wrench Radio is listed as a Business show. The show language is listed as English.
How many Ratchet+Wrench Radio episodes are listed?
This page lists 470 episodes for Ratchet+Wrench Radio. More episodes are available from the View more button when the list continues.
Quick Answers About Ratchet+Wrench Radio
Where can I listen to Ratchet+Wrench Radio?
You can listen to Ratchet+Wrench Radio episodes on this page by opening an episode and using the site player.
What type of podcast is Ratchet+Wrench Radio?
Ratchet+Wrench Radio is listed as a Business show.
How many episodes are available?
This page lists 470 episodes for Ratchet+Wrench Radio where feed data is available.