
AI in the Bay: How Shop Owners Are Building Custom Bots That Actually Work
AI isn’t replacing your team—but it might be the fastest way to multiply their time. In this episode, Seth Thorson shares how shop owners ca...
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The official podcast of Ratchet+Wrench, providing strategies and inspiration for auto care success.
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AI isn’t replacing your team—but it might be the fastest way to multiply their time. In this episode, Seth Thorson shares how shop owners ca...

What really drives your team to perform at a higher level? In this episode, Mike Mooney breaks down how shop owners and leaders can move bey...

From tracking declined services to asking customers how they prefer to be contacted, Keith Mait, Senior Vice President and Auto Leader at Sy...

A technician crashes two vehicles and causes $14,000 in damage. Instead of punishment, Louie Sharp chose something different. In Give Up Wha...

Running a shop doesn’t mean living at work. In this episode of Ratchet+Wrench Radio, licensed therapist Margaret Light unpacks the mental lo...

Michelle Pippin never planned on joining the automotive industry. A broken timing belt on a remote Alaskan highway changed everything. Now,...

What if the part your customer needs is already built, already tested, and already on a truck headed your way? In this episode of Ratchet+Wr...

What happens when your dad hands you the keys to the shop—and the responsibility—before you’re old enough to vote? In this candid conversati...

Cell phones, texts, shop software—auto repair shops have no shortage of ways to communicate. But are they actually slowing you down? In this...

Customer retention doesn’t happen by accident. In this episode of Ratchet+Wrench Radio, business consultant John Waters explains why trust i...

He built 14 stores. Then he sold 10 of them—one by one—during one of the toughest economic downturns in modern history. In Fearless to Coura...

Seventy-five breakout sessions. Role-based tracks for owners, advisors, and technicians. Big-name keynotes. A coaching debate on one stage....

What happens when a lifelong shop owner steps into the COO role of a fast-growing national platform? In this episode, Brian Bates breaks dow...

Tariffs, inflation, and rising labor costs are putting real pressure on shop margins right now—and I know a lot of shop owners are asking ho...

Recorded live from the AAPEX show floor, Northwood University president Kent MacDonald sits down with editorial director Chris Jones to disc...

Full bays don’t always mean healthy profits. In this episode of Ratchet+Wrench Radio, host Christine Schaffran sits down with Hunt Demarest,...

What really drove aftermarket performance in 2025—and what signals should shop owners be paying attention to now? In this episode of Ratchet...

What if the biggest thing holding you back isn’t your goals—but how you’re framing them? On this episode of Ratchet+Wrench Radio, Chris Mess...

Silent partners can be a powerful asset—or a costly blind spot—when it’s time to sell an auto repair business. In this episode of Ratchet+Wr...

Fifteen years ago, Kendall Warnock was a technician with a dream, five T-shirts, and a shop name chosen to land at the front of a phone book...
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Ratchet+Wrench Radio is listed as a Business show. The show language is listed as English.
This page lists 470 episodes for Ratchet+Wrench Radio. More episodes are available from the View more button when the list continues.
You can listen to Ratchet+Wrench Radio episodes on this page by opening an episode and using the site player.
Ratchet+Wrench Radio is listed as a Business show.
This page lists 470 episodes for Ratchet+Wrench Radio where feed data is available.