The Future of Parts Sourcing: How Auto Part Search Is Changing the Way Shops Buy Recycled OEM Parts
Finding the right part has long been one of the biggest friction points in the repair process. Multiple searches, outdated systems, phone ca...
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Ratchet+Wrench Radio
The official podcast of Ratchet+Wrench, providing strategies and inspiration for auto care success.
Ratchet+Wrench Radio Podcast Guide
Listen to Ratchet+Wrench Radio, a Business podcast. Stream 485 episodes in English, follow new audio stories, and play episodes online on Radio and Podcast.
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20 of 485 episodesLetting Go: The Emotional Side of Selling Your Auto Repair Shop
Selling a shop isn't just a transaction—it's a transition. For many owners, their business represents decades of sacrifice, identity, relati...
When Repair Costs Total More Than Cars
A fender bender that turns into a financial crisis? It's happening more often than many drivers realize. On this episode of Ratchet+Wrench R...
The Next Generation of Technicians Is Here. Are Shops Ready?
The technician shortage isn't just a pipeline problem—it's a workplace challenge. While more students are pursuing skilled trades than in re...
Keeping Fleets Moving: What Battery Technology Means for Shop Success
Fleet vehicles can't make money when they're sitting in a shop. In this episode of Ratchet+Wrench Radio, Dan Autey, head of automotive after...
125 Years of People-First Leadership: What Shops Can Learn from Grote Industries
Why do employees stay at a company for 25, 40, even 50 years? In this episode of Ratchet+Wrench Radio, Josh Wilber discusses the hiring and...
From Giving Back to Getting Ahead: How Smart Shops Turn Community Impact Into Growth
Giving back can do more than support a good cause—it can also strengthen your shop's reputation and deepen customer loyalty. In this episode...
Right to Repair's Next Chapter
Congress recently advanced legislation addressing Right to Repair, but the final language looks much different than what independent repair...
Building Generational Wealth Through Your Shop
In the final episode of Financial Future of Independent Auto Repair, CPA Nick Papakyrikos connects the dots between profitability, shop valu...
The Gold Mine Under Your Shop
In episode two of this special Ratchet+Wrench Radio series, The Financial Future of Independent Auto Repair Shops, CPA Nick Papakyrikos unpa...
Why Busy Shops Often Feel Broke
CPA Nick Papakyrikos joins Ratchet+Wrench Radio host Christine Schaffran for Episode 1 of a three-part series on why busy shops still strugg...
From Dream to Drive: How Ashley Jo Bloom Built PNW Automotive on Grit, Transparency, and Vision
Ashley Jo Bloom, co-owner of PNW Automotive, talks about growing up in the garage, redefining shop culture, empowering future technicians, a...
Inside the Technician Mindset: What the 2026 Voice of Technician Survey Reveals
Technicians are speaking up—and the message is clear. From pay and career paths to culture and communication, this episode dives into what s...
Unlocking Hidden Equity: How Shop Owners Can Turn Real Estate into Growth Capital
Think your shop is just four walls and a lift? Think again. Discover how real estate strategies like sale leasebacks can fuel expansion, boo...
Mind Over Mayhem: How Shop Owners Can Stay Calm, Focused, and in Control
Between difficult customers, endless to-do lists, and constant problem-solving, it’s easy for shop owners to operate on autopilot. In this e...
AI in the Bay: How Shop Owners Are Building Custom Bots That Actually Work
AI isn’t replacing your team—but it might be the fastest way to multiply their time. In this episode, Seth Thorson shares how shop owners ca...
Motivation That Moves the Shop Forward
What really drives your team to perform at a higher level? In this episode, Mike Mooney breaks down how shop owners and leaders can move bey...
From Transactions to Trust
From tracking declined services to asking customers how they prefer to be contacted, Keith Mait, Senior Vice President and Auto Leader at Sy...
Give Up What You Don’t Need
A technician crashes two vehicles and causes $14,000 in damage. Instead of punishment, Louie Sharp chose something different. In Give Up Wha...
Work-Life Balance Isn’t a Luxury—It’s a Leadership Skill
Running a shop doesn’t mean living at work. In this episode of Ratchet+Wrench Radio, licensed therapist Margaret Light unpacks the mental lo...