
Why Busy Shops Often Feel Broke
Jun 17, 2026 - 38:39
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From tracking declined services to asking customers how they prefer to be contacted, Keith Mait, Senior Vice President and Auto Leader at Synchrony, outlines practical steps shops can take right now to turn one-time tran...
From Transactions to Trust is an episode from Ratchet+Wrench Radio. From tracking declined services to asking customers how they prefer to be contacted, Keith Mait, Senior Vice President and Auto Leader at Synchrony, outlines practical step...
This episode belongs to Ratchet+Wrench Radio.
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Published Apr 29, 2026, 27:21 long, audio available.