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The 4-Step Process for Dealing with THE BLAMER artwork
Education

The 4-Step Process for Dealing with THE BLAMER

Professional Communication Training

Apr 6, 20107:17Education

THE BLAME GAME In every organization, there will be customers who want to blame someone else for their troubles. Who’s actually to blame for the problem is totally irrelevant. If you are in customer service and have to d...

About This Episode

The 4-Step Process for Dealing with THE BLAMER is an episode from Professional Communication Training. THE BLAME GAME In every organization, there will be customers who want to blame someone else for their troubles. Who’s actually to blame...

Podcast

This episode belongs to Professional Communication Training.

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Episode Details

Published Apr 6, 2010, 7:17 long, audio available.