Danger Phrase: Don't Worry | Professional Communication Skills Training Podcast with Dan O'Connor
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Professional Communication Training
Professional communication skills training made easy by expert communication trainer Dan O'Connor. Learn danger phrases, power phrases, communication tactics, and effective communication ski...
Episodes
20 of 21 episodes
Men & Women Body Language at work--You've got to SIDLE UP, WOMEN!
In today's professional communication training podcast, expert communication trainer Dan O'Connor teaches you body language techniques desig...
"What's wrong with you?" You can increase your communication power in 3 minutes
What if you could increase your communication effectiveness in just minutes a day? With our Danger and Power Phrases now you can! Learn what...
Your Danger Phrase for the Day: "Honestly" SAY THIS-NOT THAT!
Are you unwittingly sabotaging your communication success? It only takes one word to ruin your entire message, which is why Dan gives you Da...
Danger Phrase/Power Phrase of the Day: "Why didn't you tell me?" Increase your communication power in less than 3 minutes!
How would you like to increase your communication power in less than 3 minutes? Check out our professional communication tactics podcast whe...
Supreme Court Nominee Elena Kagan's EXCELLENT Communication Adventure!
In last week's supreme court confirmation hearings, Elena Kagan implemented one of my favorite communication strategies: She stayed on messa...
The Trick to Giving Compliments--The RIght Way
Here's your professional communication tactic for the day: When giving a compliment--whether at work or at home--remember that we compliment...
Establish The PEC to Gain the Professional Advantage
Make dealing with clients so much easier, while you out-perform your customer service competition--just by employing this one simple profess...
The 4-Step Process for Dealing with THE BLAMER
THE BLAME GAME In every organization, there will be customers who want to blame someone else for their troubles. Who’s actually to blame for...
Learn to Dance and Communicate--In All Situations!
Watch the masterful moves of the Master Communicator, as he teaches you--IN JUST 60 SECONDS--how to dance to any tune and respond to any per...
How to Handle a Cry-Baby at Work
Is there someone at work who uses crying as a defense mechanism, or a way to avoid assertive communication? Be ready the next time. In this...
One Magic Phrase That Instantly Defuses Emotionally Charged or Difficult Customers
If you deal with emotionally charged or difficult people at work, you need power phrases to help you navigate through those difficult profes...
The 4-Step "Disengage to Stop the Rage" Process
There's a reason why Zebras don't get ulcers. Their brains stop releasing stress hormones as soon as the stress factor is gone (according to...
The One Interview Question Every Job-Seeker Must Ask Every time
Above all else, your professional communication skills will land or lose you the job you seek. This is why the first thing you do while seek...
The 3-Step Feel, Felt, Found
Any quality professional communication training program will teach you basic yet powerful communication tactics such as the Feel-Felt-Found....
How to Develop a Knock-Out Professional Greeting
Adding power phrases to your professional greeting is one of the easiest and most effective ways to increase your communication power. In th...
2 Steps for Dealing with Difficult Customers
If you deal with difficult or emotional customers, you need to have some professional communication tactics to help you. In today’s podcast,...
The 4-Step "Saying No" Process for Saying No With Tact and Professionalism
Have you been told that you need to learn how to say no more professionally? In this professional communication podcast, Dan teaches you the...
How to Develop Winning Opening Lines for Difficult Conversations
When you need to have an assertive conversation at work (you know–one of those little talks), remember that your opening line is the most im...
4 Magic Phrases You Can Use to Get Out of Any Communication Jam
Do you ever find yourself at a loss for words? How unstoppable a professional communicator are you? In this podcast, Dan shares 4 magic powe...