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Make dealing with clients so much easier, while you out-perform your customer service competition--just by employing this one simple professional communication tactic--the Personal Emotional Connection. For more, visit
Establish The PEC to Gain the Professional Advantage is an episode from Professional Communication Training. Make dealing with clients so much easier, while you out-perform your customer service competition--just by employing this one simpl...
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Published Apr 18, 2010, 4:30 long, audio available.
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