Technology

60. Conversational Design and UI: Why Language Matters More Than Ever

NN/g UX Podcast by Nielsen Norman Group

Apr 29, 202600:45:08Technology

What does it actually mean to design conversationally? Not "add a chatbot" — but genuinely apply the principles of human conversation to the systems we build? In this episode, host Laura Klein sits down with Erika Hall,...

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60. Conversational Design and UI: Why Language Matters More Than Ever is an episode from NN/g UX Podcast by Nielsen Norman Group. What does it actually mean to design conversationally? Not "add a chatbot" — but genuinely apply the principle...

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Published Apr 29, 2026, 00:45:08 long, audio available.

60. Conversational Design and UI: Why Language Matters More Than Ever

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