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The Nielsen Norman Group (NNg) UX Podcast is a monthly show on user experience research, design, strategy, and professions, hosted by Senior User Experience Specialist Therese Fessenden. Joi...
What does it actually mean to design conversationally? Not "add a chatbot" — but genuinely apply the principles of human conversation to the...
Navigating the UX job market has always had its ups and downs, especially with AI reshaping the industry. In this episode, host Laura Klein...
If you work in UX, you’ve probably heard the terms lean, Agile, and MVP more times than you can count. But knowing the terms doesn’t mean kn...
Therese Fessenden talks with design psychologist and product strategist Thomas Watkins (host of The Design Psychologist and Product-Led Grow...
As AI-powered tools flood the market promising quick evaluations and audits, the conversation zeroes in on a critical issue: the reliability...
The interest in “customer insights” is higher than ever, and more people are interested in both research insights and carrying out research...
In this episode, Therese interviews Jay Dutta—Global Head of UX at Deutsche Bank about how designing at scale isn’t just about reaching mill...
What does it really take to get hired in design today? In this episode, design recruiter and former product designer Hang Xu shares hard tru...
Who do we really mean when we say “the user”? And who gets left out? In this episode, Therese Fessenden chats with cultural anthropologists...
What does it mean to design experiences in a world where pixels are no longer the focus? In this episode, service design thought-leader and...
AI can do more than it’s ever done… but there’s a lot of unfounded hype, especially when it comes to user research. When should you delegate...
In this episode, Peter Merholz—co-founder of Adaptive Path and co-author of Org Design for Design Orgs —joins us to talk about what it reall...
UX practitioners often struggle with shifting requirements and increasing product complexity, making it difficult to design intuitive experi...
As AI continues to evolve, designers are increasingly finding themselves tasked with creating AI-powered experiences—often without prior exp...
As tech layoffs and budget cuts dominate the start of the year, UX teams are navigating a critical challenge: proving the value of research...
Most experienced professionals in the industry will tell you that the best designs don't operate in a vacuum. Yet, most of our measurement a...
To explore how is AI shaping UX research and analysis, host Therese Fessenden shares two interviews on the topic; one with Savina Hawkins, C...
Product-centric design can be an efficient way to design interfaces, but it can often lead to disjointed and poorly optimized customer journ...
With AI developing rapidly, and AI policy often lagging behind, calls for responsible tech design and development are louder and more public...
Icons are popular components to incorporate into digital designs that can help simplify user experiences. But, not every icon is created equ...
Accessibility isn’t a novel concept, but in the realm of digital design, it's rare to find a product or service that's truly accessible to a...
“If you squint hard enough, every problem is a prioritization problem.” -Harry Max UX professionals are often faced with the challenge of ma...
Expanding into global markets is a key priority for companies in today's interconnected world. While many companies rely on translations for...
In this episode, we dive into User Interviews with Steve Portigal, discussing their critical role in product development and design research...
AI is changing faster than we can sometimes process and will likely do so for a while. The recent tech layoffs have also not spared UX profe...
Extended reality (XR) experiences hold the potential to transform the way we learn, work, and collaborate. Specifically, it can make educati...
The surge of AI is currently changing the way we work and live. To avoid feeling left behind, it is important to engage with and understand...
Wireframing is an incredibly useful design technique to flesh out conceptual ideas and communicate them to others. However, with the advent...
We often talk about measuring progress, but it can sometimes be harder to do in practice than in theory, especially when you’re combining mi...
Measuring a user experience can be intimidating at first, but it's an essential part of determining whether your work is moving in the right...
(But don't worry, we will still continue publishing future episodes on Spotify, Apple Podcasts, and many other platforms!) Check out our You...
Research with employees might sound easy in theory: you work in the same company as the people you need to observe or interview, and you mig...
Members of our UX Master Certified community are applying UX principles to their work in a range of different ways. In this episode, we inte...
Building stakeholder relationships is no easy task but it is crucial for getting buy-in, aligning expectations and ultimately building trust...
The importance of mentorship for personal and professional development is an often-discussed topic, yet it can be challenging to find a ment...
Have you ever wondered what it's like to usability test a video game? Or what goes on behind the scenes of gaming studios as they prepare fo...
If you ask experienced UX practitioners how to stay user-centric, you’ll inevitably hear something about the importance of customer journeys...
The UX industry has recently seen what some call "unprecedented" shifts with layoffs and generative artificial intelligence rapidly changing...
With the recent surge in tech layoffs, a downsizing of UX labor means UX research is harder to do, meaning: research needs to be prioritized...
The term artificial intelligence, AI, is having a bit of a boom, with the explosion in popularity of tools like ChatGPT, Lensa, DALL•E 2, an...
Building exceptional experiences usable by all is no easy feat. Focusing on what can be influenced and accepting what cannot be changed are...
How has the UX field changed over the years? What does the future of UX work look like if scope is wildly expanding? Will we be automated ou...
Visual design takes a lot more work than just making things look pretty, and is a fundamental part of many user's experiences. Our digital d...
What does it take to be successful in the field of user experience? There isn't a single, clear-cut answer, but there are a number of differ...
Have you thought about your career lately? Chances are, you have - given the buzz around the record high voluntary resignation rates during...
UX professionals often find themselves saddled with the burden of convincing others to value UX work. David Glazier, Sr. Staff UX Lead of Di...
There is no question that user research has changed over the last two years, but how significant are those changes? The answer is complex, b...
As design teams mature in size and scope, the importance of intentionally designing and systematizing processes, approaches, and tools becom...
A two-part podcast episode discussing the implications of decentralized computing and mixed reality on the future of UX work. Geoff's Websit...
Product visions can align a team and inspire a better future state. When visions stem from real user needs, the ideas that follow have the g...