Technology

52. Rethinking Users as Ecosystems (feat. authors Mike Youngblood and Ben Chesluk)

NN/g UX Podcast by Nielsen Norman Group

Jul 18, 202500:46:50Technology

Who do we really mean when we say “the user”? And who gets left out? In this episode, Therese Fessenden chats with cultural anthropologists Mike Youngblood and Ben Chesluk, who are challenging overly narrow definitions o...

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52. Rethinking Users as Ecosystems (feat. authors Mike Youngblood and Ben Chesluk) is an episode from NN/g UX Podcast by Nielsen Norman Group. Who do we really mean when we say “the user”? And who gets left out? In this episode, Therese Fes...

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Published Jul 18, 2025, 00:46:50 long, audio available.

52. Rethinking Users as Ecosystems (feat. authors Mike Youngblood and Ben Chesluk)

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