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Lessons from Vanta: Scaling support through trust, education, and AI innovation artwork
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Lessons from Vanta: Scaling support through trust, education, and AI innovation

Inside Intercom Podcast by podcast@intercom.com

Sep 16, 202500:30:24Technology

In this episode of The Ticket, Vanta’s Director of Customer Support, Margarita Wilshire, joins Intercom’s Senior Director of Human Support, Bobby Stapleton, to share how her team blends human expertise, customer educatio...