
Getting deep with The 2026 Customer Service Transformation Report
Jan 29, 2026 - 00:24:42
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Intercom’s Fin has already transformed customer service with 81% automation. Now, it’s moving into sales. Senior Director of AI Support Ruth O’Brien and Senior AI Conversation Designer Fred Walton unpack how Fin Sales Ag...
Scaling AI Across Support and Sales: Fin Now Sells Itself is an episode from Inside Intercom Podcast by podcast@intercom.com. Intercom’s Fin has already transformed customer service with 81% automation. Now, it’s moving into sales. Senior D...
This episode belongs to Inside Intercom Podcast.
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Published Feb 27, 2026, 00:15:19 long, audio available.