
Scaling AI Across Support and Sales: Fin Now Sells Itself
Feb 27, 2026 - 00:15:19
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Ruth O’Brien, Senior Director of AI Support at Intercom, and Declan Ivory, VP of Customer Support at Intercom, dive into Fin Procedures – a powerful new way for Fin AI Agent to handle complex, multi-step queries. Hear ho...
Fin Conversations Ep4: Fin Procedures in practice is an episode from Inside Intercom Podcast by podcast@intercom.com. Ruth O’Brien, Senior Director of AI Support at Intercom, and Declan Ivory, VP of Customer Support at Intercom, dive into F...
This episode belongs to Inside Intercom Podcast.
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Published Oct 15, 2025, 00:11:15 long, audio available.