Radio and PodcastRadio and PodcastLive Radio & Podcasts
Fin Conversations Ep3: The blueprint for scaling AI in customer service artwork
Technology

Fin Conversations Ep3: The blueprint for scaling AI in customer service

Inside Intercom Podcast by podcast@intercom.com

Aug 25, 202500:20:04Technology

In this episode, Senior Director of AI Support Ruth O’Brien and VP of Support Declan Ivory take you inside part two of Intercom’s AI Agent Blueprint: "Scale it." They share lessons from being the first support team in th...

About This Episode

Fin Conversations Ep3: The blueprint for scaling AI in customer service is an episode from Inside Intercom Podcast by podcast@intercom.com. In this episode, Senior Director of AI Support Ruth O’Brien and VP of Support Declan Ivory take you...

Podcast

This episode belongs to Inside Intercom Podcast.

Listen Online

Use the player on this page to stream the episode online.

Episode Details

Published Aug 25, 2025, 00:20:04 long, audio available.