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Fin Conversations Ep3: The blueprint for scaling AI in customer service artwork
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Fin Conversations Ep3: The blueprint for scaling AI in customer service

Inside Intercom Podcast by podcast@intercom.com

Aug 25, 202500:20:04Technology

In this episode, Senior Director of AI Support Ruth O’Brien and VP of Support Declan Ivory take you inside part two of Intercom’s AI Agent Blueprint: "Scale it." They share lessons from being the first support team in th...