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Exploring 'The Wheel': Clay’s rotational program creating future leaders through customer service
Ruth O’Brien, Senior Director of AI Support at Intercom, sits down with George Dilthey, Head of Support at Clay, to explore “The Wheel” – Clay’s 15-month rotational program that begins in customer service and develops th...
About This Episode
Exploring 'The Wheel': Clay’s rotational program creating future leaders through customer service is an episode from Inside Intercom Podcast by podcast@intercom.com. Ruth O’Brien, Senior Director of AI Support at Intercom, sits down with Ge...
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Episode Details
Published Aug 18, 2025, 00:27:24 long, audio available.
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What is Exploring 'The Wheel': Clay’s rotational program creating future leaders through customer service about?
Ruth O’Brien, Senior Director of AI Support at Intercom, sits down with George Dilthey, Head of Support at Clay, to explore “The Wheel” – Clay’s 15-month rotational program that begins in customer service and develops the next generation of tech leaders. Find out more about The Wheel program here . Watch this episode on YouTube: Newsletter Sign up for The Ticket on LinkedIn: A newsletter bursting with insights and advice for support leaders who are navigating the shift to AI-first CS. Say hi LinkedIn: X: See Privacy Policy at and California Privacy Notice at .
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Which podcast is Exploring 'The Wheel': Clay’s rotational program creating future leaders through customer service from?
Exploring 'The Wheel': Clay’s rotational program creating future leaders through customer service is an episode from Inside Intercom Podcast by podcast@intercom.com.
How long is this episode?
This episode is 00:27:24 long.
When was this episode published?
This episode was published on Aug 18, 2025.
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Which podcast is this episode from?
Exploring 'The Wheel': Clay’s rotational program creating future leaders through customer service is from Inside Intercom Podcast by podcast@intercom.com.
What are the episode details?
Published Aug 18, 2025 and 00:27:24 long