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A well-designed loyalty program can encourage customer behaviors that unlock shared value. Oil and gas player Emirates National Oil Company (ENOC) has a range of downstream retail offerings, from convenience stores to re...
439: Practitioner Stories: ENOC is an episode from Forrester's CX Cast by Forrester. A well-designed loyalty program can encourage customer behaviors that unlock shared value. Oil and gas player Emirates National Oil Company (ENOC) has a ra...
This episode belongs to Forrester's CX Cast.
Use the player on this page to stream the episode online.
Published Feb 12, 2026, 30:09 long, audio available.
A well-designed loyalty program can encourage customer behaviors that unlock shared value. Oil and gas player Emirates National Oil Company (ENOC) has a range of downstream retail offerings, from convenience stores to registration service providers. Suryaveer Singh, head of loyalty CRM and data, describes how he used ENOC's broad ecosystem to create a unique value proposition for customers.
You can listen to 439: Practitioner Stories: ENOC online on Radio and Podcast. Open the player on this page to stream the available audio.
439: Practitioner Stories: ENOC is an episode from Forrester's CX Cast by Forrester.
This episode is 30:09 long.
This episode was published on Feb 12, 2026.
Yes. Use the heart button on the episode page to add it to your favorite episodes list.
Yes. This page shows related episodes from Forrester's CX Cast when more episodes are available from the podcast feed.
You can listen to 439: Practitioner Stories: ENOC on this page when the episode audio is available from the podcast feed.
439: Practitioner Stories: ENOC is from Forrester's CX Cast by Forrester.
Published Feb 12, 2026 and 30:09 long