Kerry Bodine On Why 2026 Is The CX Profession’s Inflection Point
May 7, 2026 - 34:42
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CX leaders struggle to create strategy days, roadshows, and training that people actually remember. Game design can fix that. Co‑hosts Martin Gill and Angelina Gennis speak with Tim van den Boomen, an interaction designe...
438: Turn CX Strategy Into Action With Game Based Learning Principles is an episode from Forrester's CX Cast by Forrester. CX leaders struggle to create strategy days, roadshows, and training that people actually remember. Game design can f...
This episode belongs to Forrester's CX Cast.
Use the player on this page to stream the episode online.
Published Feb 3, 2026, 29:15 long, audio available.
May 7, 2026 - 34:42
Apr 30, 2026 - 39:55
Apr 23, 2026 - 20:54
You can listen to 438: Turn CX Strategy Into Action With Game Based Learning Principles online on Radio and Podcast. Open the player on this page to stream the available audio.
438: Turn CX Strategy Into Action With Game Based Learning Principles is an episode from Forrester's CX Cast by Forrester.
This episode is 29:15 long.
This episode was published on Feb 3, 2026.
Apr 16, 2026 - 18:42
Apr 9, 2026 - 23:11
Apr 2, 2026 - 31:06
Mar 26, 2026 - 34:04
Mar 19, 2026 - 23:18