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Tavar James, VP global events, shares what CX leaders can learn from professional event strategists. Tavar discusses how in‑person experiences build trust, why personalization matters more than ever, how to avoid common...
437: CX For In-Person Events is an episode from Forrester's CX Cast by Forrester. Tavar James, VP global events, shares what CX leaders can learn from professional event strategists. Tavar discusses how in‑person experiences build trust, wh...
This episode belongs to Forrester's CX Cast.
Use the player on this page to stream the episode online.
Published Jan 28, 2026, 28:32 long, audio available.
Tavar James, VP global events, shares what CX leaders can learn from professional event strategists. Tavar discusses how in‑person experiences build trust, why personalization matters more than ever, how to avoid common pitfalls in hybrid formats, and what makes a standout CX event in 2026. He also previews exciting changes coming to Forrester’s CX events portfolio and offers practical advice for anyone planning to attend their first big in‑person gathering.
You can listen to 437: CX For In-Person Events online on Radio and Podcast. Open the player on this page to stream the available audio.
437: CX For In-Person Events is an episode from Forrester's CX Cast by Forrester.
This episode is 28:32 long.
This episode was published on Jan 28, 2026.
Yes. Use the heart button on the episode page to add it to your favorite episodes list.
Yes. This page shows related episodes from Forrester's CX Cast when more episodes are available from the podcast feed.
You can listen to 437: CX For In-Person Events on this page when the episode audio is available from the podcast feed.
437: CX For In-Person Events is from Forrester's CX Cast by Forrester.
Published Jan 28, 2026 and 28:32 long