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Tzachi Ben-Sasson, Head of Global Voice of the Customer at Amdocs, and VP principal analyst Maxie Schmidt join Angelina to discuss the evolution of Amdocs and its approach to customer engagement through its voice-of-the-...
433: Practitioner Stories: From Monopoly Mindset To Customer Centricity At Amdocs is an episode from Forrester's CX Cast by Forrester. Tzachi Ben-Sasson, Head of Global Voice of the Customer at Amdocs, and VP principal analyst Maxie Schmidt...
This episode belongs to Forrester's CX Cast.
Use the player on this page to stream the episode online.
Published Dec 16, 2025, 35:36 long, audio available.
May 7, 2026 - 34:42
Apr 30, 2026 - 39:55
Apr 23, 2026 - 20:54
You can listen to 433: Practitioner Stories: From Monopoly Mindset To Customer Centricity At Amdocs online on Radio and Podcast. Open the player on this page to stream the available audio.
433: Practitioner Stories: From Monopoly Mindset To Customer Centricity At Amdocs is an episode from Forrester's CX Cast by Forrester.
This episode is 35:36 long.
This episode was published on Dec 16, 2025.
Apr 16, 2026 - 18:42
Apr 9, 2026 - 23:11
Apr 2, 2026 - 31:06
Mar 26, 2026 - 34:04
Mar 19, 2026 - 23:18