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What is IT Service Management (ITSM) artwork
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What is IT Service Management (ITSM)

Federal Leader's Playbook by Oration Recording

The ways in which IT organizations manage, track, and respond to service requests has enabled them to make dramatic leaps forward in terms of efficiency, situational awareness, and mission performance. In this introducto...

About This Episode

What is IT Service Management (ITSM) is an episode from Federal Leader's Playbook by Oration Recording. The ways in which IT organizations manage, track, and respond to service requests has enabled them to make dramatic leaps forward in ter...

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This episode belongs to Federal Leader's Playbook.

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Episode Details

Published Oct 4, 2017, 13:22 long, audio available.

Questions About This Episode

What is What is IT Service Management (ITSM) about?

The ways in which IT organizations manage, track, and respond to service requests has enabled them to make dramatic leaps forward in terms of efficiency, situational awareness, and mission performance. In this introductory episode of the Federal Leaders Playbook, Acuity's team of Federal consultants will introduce the concept of IT Service Management and talk about how people, process, and technology are working together to build a roadmap that non-IT organizations can leverage for their own performance enhancement. But, as you'll soon hear, achieving value isn't as simple as signing the dotted line and buying the shiniest new tool.

Where can I listen to What is IT Service Management (ITSM)?

You can listen to What is IT Service Management (ITSM) online on Radio and Podcast. Open the player on this page to stream the available audio.

Which podcast is What is IT Service Management (ITSM) from?

What is IT Service Management (ITSM) is an episode from Federal Leader's Playbook by Oration Recording.

How long is this episode?

This episode is 13:22 long.

When was this episode published?

This episode was published on Oct 4, 2017.

Can I save What is IT Service Management (ITSM) for later?

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Are there related episodes from Federal Leader's Playbook?

Yes. This page shows related episodes from Federal Leader's Playbook when more episodes are available from the podcast feed.

Quick Answers About This Episode

Where can I listen to What is IT Service Management (ITSM)?

You can listen to What is IT Service Management (ITSM) on this page when the episode audio is available from the podcast feed.

Which podcast is this episode from?

What is IT Service Management (ITSM) is from Federal Leader's Playbook by Oration Recording.

What are the episode details?

Published Oct 4, 2017 and 13:22 long