Current State of ITSM in the Federal Space Pt-1

Jeff Collison from BMC software guest hosts in this two part episode. With ITSM tools asking organizations to feed it information about their work, the ability to generate valuable information is not as mature as it should be. Many believe that if they could have their system automated that it will reduce their team and their own workload, but organizations aren't quite there yet. Applications need to be approved, authorized, secured and available for groups to meet mission critical requirements while still keeping security needs in mind.

You can listen to Current State of ITSM in the Federal Space Pt-1 online on Radio and Podcast. Open the player on this page to stream the available audio.

Current State of ITSM in the Federal Space Pt-1 is an episode from Federal Leader's Playbook by Oration Recording.

This episode is 14:35 long.

This episode was published on Oct 4, 2017.

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