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The Federal Leader's Playbook is a show for high performers in the public sector who want to understand the big picture trends, innovation, and technology pushing government forward.
Is CMDB important for your organization? It may sound like the tool is usually not the issue, it's the process, the communication, the gover...
Why does shadow IT exist? Guest star Brian Shealey (Kinetic Data) discusses the concept and why its important for it to be happening in the...
IT is beginning to spread into all aspects of the business process. Its beginning to bleed over into the business process and we're learning...
Special Guest Brian Shealey (Kinetic Data) discusses the importance of ITSM tools and whether or not we are using them effectively. New piec...
Jeff Collison from BMC Software is back to co-host and tell you why its important to tie the IA world into the operations world. There are m...
Jeff Collison from BMC software guest hosts in this two part episode. With ITSM tools asking organizations to feed it information about thei...
Jeff Collison from BMC software guest hosts in this two part episode. With ITSM tools asking organizations to feed it information about thei...
Is the word assessment seen favorable in your eyes? Do you know where you are today? How do we measure maturity? Listen and the experts will...
Priority and teams change. You must be able to communicate the effective models used by your organization. Listen as the experts discuss com...
The ways in which IT organizations manage, track, and respond to service requests has enabled them to make dramatic leaps forward in terms o...