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Episode 006: Conversational Technology in Customer Support artwork
Business

Episode 006: Conversational Technology in Customer Support

Conversational Messaging Podcast by Gupshup by Beerud Sheth and Srinivas Vijayaraghavan

Jun 17, 202119:03Business

In today’s episode of the Conversational Messaging Podcast, Gupshup’s Beerud and Srini discuss the inevitable demand for customer support with the rise of social media. They explore how shifting from traditional call cen...