Episode 021: Create relationships and conversations with customers, through compassion
In today’s episode of the Conversational Messaging Podcast, we spoke to Nidhi S Mittal, who is the head of marketing at JioSaavn, and Sriniv...
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Conversational Messaging Podcast by Gupshup
Listen to insights on how conversational messaging is changing the way businesses and their customers engage. Join Gupshup CEO Beerud Sheth and VP for Marketing Srinivas Vijayaraghavan and a...
Episodes
20 of 22 episodesEpisode 020: How FloCareer mastered the art of customer experience at scale
In today’s episode of the Conversational Messaging Podcast, we spoke to Mehul Bhatt, who’s the CEO and cofounder of FloCareer, and Srinivas...
Episode 019: How CredR integrates the offline and online user experience seamlessly
In today’s episode of the Conversational Messaging Podcast, we spoke to Vitasta Kaul, who’s the director of brand marketing at CredR, and Sr...
Episode 018: How Tata 1MG uses chatbots to optimize their customer experience
In today’s episode of the Conversational Messaging Podcast, we spoke to Priyang Agarwal, who’s the director of brand marketing at Tata 1MG,...
Episode 017: How to Create and Manage Complex Chatbot Scenarios
In today’s episode of the Conversational Messaging Podcast, we spoke to Ashish Bajaj, who’s the Head of Marketing at Medibuddy, and Srinivas...
Episode 016: How to humanize and personalize your chatbot interactions
In today’s episode of the Conversational Messaging Podcast, we spoke to Rumi Ambastha, who’s the Director of brand marketing at The Man Comp...
Episode 015: How to build and scale a great story
In today’s episode of the Conversational Messaging Podcast, we spoke to Rapti Gupta, who’s the director of brand marketing at Instamojo, and...
Episode 014: Conversational Travel: Making Traveler Experiences Better
In today’s episode of the Conversational Messaging Podcast, Thiagarajan “Thia” Rajagopalan, Founder and CEO of Tripeur, joins Srini to discu...
Episode 013: IP Messaging - Backbone of Conversational Engagement
In today’s episode of the Conversational Messaging Podcast, Gupshup’s Product Leader, Kunal Talreja, joins Srini to discuss how the Gupshup...
Episode 012: Enterprise Automation with Conversational Messaging - HR & Supply Chain
In today’s episode of the Conversational Messaging Podcast, Gupshup’s Product and Strategy Team Senior Member, Adwit Sharma, joins Srini to...
Episode 011: Improve Online Reputation Management with Social Media Bots
In today’s episode of the Conversational Messaging Podcast, Gupshup’s Product Head of Conversational AI, Niyati Agarwal joins Srini to discu...
Episode 010: Creating Frictionless No-app Journey For Fintech Companies
In today’s episode of the Gupshup Conversational Messaging Podcast, Beerud and Srini welcome guest Pratekk Agarwaal, an experienced financia...
Episode 009: Engage Better on Instagram with Instagram Messenger API
In today’s episode of the Gupshup Conversational Messaging Podcast, Beerud and Srini discuss how the Instagram messenger API can be the game...
Episode 008: Make Payment Collection seamless with 1-Click-Bill-Pay
In today’s episode of the Gupshup Conversational Messaging Podcast, Beerud and Srini discuss how incorporating conversational messaging in t...
Episode 007: Conversational AI: Humanizing Interactions Between Brands and Consumers
In today’s episode of the Conversational Messaging Podcast, Product Head of Conversational AI, Niyati Agarwal joins Beerud and Srini to disc...
Episode 006: Conversational Technology in Customer Support
In today’s episode of the Conversational Messaging Podcast, Gupshup’s Beerud and Srini discuss the inevitable demand for customer support wi...
Episode 005: Conversational Marketing: Take Your Brand Closer To The Consumer
In today’s episode, Beerud and Srini discuss how marketing evolved with the infusion of technology. Together, they talk about the evolution...
Episode 004: How To Take Your Restaurant Online With Messaging
In today’s episode of the Gupshup Conversational Messaging Podcast, join Gupshup’s Beerud and Srini as they discuss how the pandemic and the...
Episode 003: Conversational Commerce
In today’s episode, Beerud and Srini discuss how the pandemic changed the way consumers shop. Join them as they talk about conversational co...
Episode 002: Conversational Banking: Transforming An Old System
In today’s episode of the Gupshup Conversational Messaging Podcast, Beerud and Srini talk about how the banking industry keeps up with the d...