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Radio and PodcastLive Radio & PodcastsJenny Wolfram founded BrandBastion to help companies manage the risks of social media by combining AI with human moderation. She joins HBS professor Julian De Freitas and BrandBastion’s Head of Operations and Finance, Ve...
BrandBastion Mixes AI and Human Judgment to Build Trust at Scale is an episode from Cold Call by HBR Presents / Brian Kenny. Jenny Wolfram founded BrandBastion to help companies manage the risks of social media by combining AI with human mo...
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Published Nov 25, 2025, 26:32 long, audio available.
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Jenny Wolfram founded BrandBastion to help companies manage the risks of social media by combining AI with human moderation. She joins HBS professor Julian De Freitas and BrandBastion’s Head of Operations and Finance, Vesa Rikkinen, to discuss how this hybrid model builds trust without ballooning costs.
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BrandBastion Mixes AI and Human Judgment to Build Trust at Scale is an episode from Cold Call by HBR Presents / Brian Kenny.
This episode is 26:32 long.
This episode was published on Nov 25, 2025.
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BrandBastion Mixes AI and Human Judgment to Build Trust at Scale is from Cold Call by HBR Presents / Brian Kenny.
Published Nov 25, 2025 and 26:32 long