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Microsoft’s Path to Adopting and Scaling AI Across its Sales Organization artwork
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Microsoft’s Path to Adopting and Scaling AI Across its Sales Organization

Cold Call by HBR Presents / Brian Kenny

May 12, 202626:47Business

In early 2024, six months after the highly anticipated launch of Microsoft Copilot across the 62,000-person Microsoft Customer and Partner Solutions (MCAPS) organization—one of the world’s largest sales organizations—the...

About This Episode

Microsoft’s Path to Adopting and Scaling AI Across its Sales Organization is an episode from Cold Call by HBR Presents / Brian Kenny. In early 2024, six months after the highly anticipated launch of Microsoft Copilot across the 62,000-perso...

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Published May 12, 2026, 26:47 long, audio available.

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