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Microsoft’s Path to Adopting and Scaling AI Across its Sales Organization
In early 2024, six months after the highly anticipated launch of Microsoft Copilot across the 62,000-person Microsoft Customer and Partner Solutions (MCAPS) organization—one of the world’s largest sales organizations—the...
About This Episode
Microsoft’s Path to Adopting and Scaling AI Across its Sales Organization is an episode from Cold Call by HBR Presents / Brian Kenny. In early 2024, six months after the highly anticipated launch of Microsoft Copilot across the 62,000-perso...
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Published May 12, 2026, 26:47 long, audio available.
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