002 - History of the Service Cloud, Features, and Use Cases
Dec 30, 2015 - 52:50
Radio and PodcastLive Radio & PodcastsLoading episode
Fetching episode details...
Radio and PodcastLive Radio & PodcastsRadio and PodcastLive Radio & PodcastsFetching episode details...
Radio and PodcastLive Radio & Podcasts
Episode 003 gets at the heart of business processes; automation. Service processes need as much or more automation than any other part of the business so this time we talk about workflow that goes beyond the Workflow Rul...
003 - Using ManyWho to Automate Contact Center Processes is an episode from Case Closed Podcast by Jeff Grosse and Cheryl Feldman. Episode 003 gets at the heart of business processes; automation. Service processes need as much or more autom...
This episode belongs to Case Closed Podcast.
Use the player on this page to stream the episode online.
Published Jan 30, 2016, 48:42 long, audio available.
Continue listening to more episodes from Case Closed Podcast.
Dec 30, 2015 - 52:50
