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Customer Empathy and How to Solve Buying Problems with Brent Adamson, VP at Gartner
Customer empathy is not a soft skill. In complex B2B sales, it is a system-level capability that helps buyers navigate risk, internal alignment, and decision anxiety. This post draws from my conversation with Brent Adams...
About This Episode
Customer Empathy and How to Solve Buying Problems with Brent Adamson, VP at Gartner is an episode from B2B Lead Roundtable Podcast by Brian Carroll. Customer empathy is not a soft skill. In complex B2B sales, it is a system-level capability...
Podcast
This episode belongs to B2B Lead Roundtable Podcast.
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Episode Details
Published Feb 12, 2018, 32:52 long, audio available.