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Scaling Agentic AI in CX Without Losing the Customer - with Shri Nandan of Comcast

AI in Business by Daniel Faggella

Jun 17, 202621:04Technology

As enterprises move agentic AI from controlled pilots into production customer-facing workflows, the gaps in data continuity, governance, and human-agent coordination become the deciding factors in whether AI scales or s...

About This Episode

Scaling Agentic AI in CX Without Losing the Customer - with Shri Nandan of Comcast is an episode from AI in Business by Daniel Faggella. As enterprises move agentic AI from controlled pilots into production customer-facing workflows, the ga...

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Episode Details

Published Jun 17, 2026, 21:04 long, audio available.