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AI-Empowered Customer Service, From Hype to Scalable Operations - with Shri Nandan of Comcast

AI in Business by Daniel Faggella

Jun 23, 202619:25Technology

Significant enterprise investment in AI-driven customer service is producing inconsistent outcomes — and the gap between deployment ambition and measurable business value remains striking. In this episode, Shri Nandan, V...

About This Episode

AI-Empowered Customer Service, From Hype to Scalable Operations - with Shri Nandan of Comcast is an episode from AI in Business by Daniel Faggella. Significant enterprise investment in AI-driven customer service is producing inconsistent ou...

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This episode belongs to AI in Business.

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Episode Details

Published Jun 23, 2026, 19:25 long, audio available.