What It Actually Takes to Trust an AI System Running on Its Own - with Yogesh Bhagat of CVS Health
Customer-facing AI agents often stall between pilot and production, held back by governance overhead and run costs that break the business c...
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AI in Business
The AI in Business Podcast is for functional business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj founder Daniel Faggell...
Episodes
20 of 1,226 episodes
From Operational Insight to Agentic Industrial AI - with Vaibhav Kumar of IFS
Retiring workers can take operational knowledge with them, while difficult-to-use enterprise systems leave other information underused. In t...
Inside the Performance Constraints of Modern AI Workflows - with Cameron Bahar of Everpure
GPU clusters sit idle and budgets balloon when storage can't keep pace with how fast AI workloads are scaling. In this episode, Cameron Baha...
How Security Leaders Are Responding to Machine Speed Threats - with Sridhar Boddula of MassMutual
The cost and skill required to mount a serious cyberattack have collapsed, and most enterprise security programs still test on a quarterly o...
Measuring Marketing When AI Makes the Click Disappear - with Gillian Hinkle of Salesforce
AI-generated answers can give buyers information without a website visit, complicating how marketing teams measure visibility and conversion...
Preserving Field Service Expertise in the Age of AI - with Thomas Cottereau of Sightcall
Service organizations hold most of their critical expertise in experienced technicians rather than manuals, and that knowledge is leaving as...
Proving AI ROI in Pharma Marketing - with Kellen Winters of Novartis
Enterprise investment in AI is rising faster than the ability to prove what it returns, leaving technology and vendor spend largely unexamin...
Designing a Technical Workforce That Adapts at the Speed of AI - with Carrol Chang of Andela
A job title no longer tells you what a technical role actually requires, now that AI has changed how the work gets done. In this episode, Ca...
Modernizing Enterprise GRC for Continuous Assurance - with Craig Unger of Hyperproof
Shifting regulations and siloed risk and compliance functions are forcing enterprise leaders to rethink audit-driven compliance. In this epi...
The Real‑World Conditions That Shape Industrial AI - with Jeff Witt of GE Vernova
A recommendation that's right 80% of the time sounds fine, until it's steering machinery next to a person. On the factory floor, that margin...
AI Content Governance Inside a Regulated Bank - with Stefan Zima of Raiffeisen Bank International AG
Financial institutions are moving fast on generative AI without a clear answer for who owns, and who is liable for, the content it produces...
Reducing Alert Noise with AI in Enterprise IT - with Dhrubojyoti Das Deb of JPMorganChase
Alert volume inside IT operations has outpaced manual triage, leaving real incidents buried in noise. In this episode, Dhrubojyoti Das Deb ,...
What Shared Intelligence Really Fixes in Enterprise AI - with John McMullan of Observe.ai
Enterprise CX teams have poured budget into AI, yet many still can't show measurable returns — frontline staff double-check the tools, and e...
Inside the Shift Toward Smarter Automated CX - with Paul Cuglietta of Simplyhealth
A single misstep in a new customer service channel can undo months of trust-building work. In this episode, Paul Cuglietta, Customer Service...
Stop Overpaying for AI Power You Don't Need - with Melissa Ramey of Salesforce
An AI agent can function as designed yet produce results an organization cannot verify or safely use. In this episode, Melissa Ramey, Direct...
Turning Biological Complexity into R&D Advantage with Virtual Cells - with Giorgio Gaglia of Sanofi & Daniel Veres of Turbine
Drug discovery teams are running short of new ideas to test, and AI models that simulate how cells respond to drugs only pay off once leader...
Where AI Should Actually Earn Its Keep in Biopharma - with Mukhtar Ahmed of Greenstone Biosciences
In biopharma R&D, AI investment has overwhelmingly targeted generating more drug candidates, even though the industry has rarely lacked for...
Modernizing Finance Data for Faster and More Reliable Operations - with Ciprian Porutiu of Marsh
Finance teams face immense pressure to operate faster, but rushing to automate over fragmented systems only compounds errors downstream. Cip...
Managing Change Across Modern Financial Operations - with Nathaniel Bell of Wells Fargo
For large banks, the barrier to AI at scale is rarely the model. It's decades of fragmented systems, inherited through mergers, acquisitions...
Transforming Cardiovascular Care — How AI-Driven Insights Unlock Value for Hospitals and Clinics - with Jim Hartman of Cleerly
Hospitals and clinics continue to face a central challenge: extensive cardiac testing still fails to deliver clear, consistent diagnostic an...