The Real Reason Clients Are UNHAPPY w/ Guy Bauer

If your agency does creative work, it’s easy to think that WHAT you deliver to your clients is all that matters. But according to Guy Bauer , Founder of Umault , a B2B video ad agency, that’s only half of the client satisfaction equation. The other half is something we neglect all the time. In today’s conversation, you’ll learn: The hidden reason clients become unhappy, even when you’re delivering great work What the Domino’s Pizza Tracker can teach us about managing client projects The unconventional method Guy uses asynchronous video to keep client informed during ongoing projects For additional context: Guy’s agency, Umault, recently partnered with Teamwork.com to bring The Client (& The Client: Part Deux) to life. If you want to see the end results of the projects Logan & Guy reference in this episode, you can watch both films, see more short-form videos & sign up to get emails directly from The Client himself right here: The Client & The Client: Part Deux Other Resources Mentioned in Today’s Episode: Connect with Guy on LinkedIn Financial Management of A Marketing Firm (Second Edition) by David C. Baker The Lead Magnet That Pays for Itself w/ Chris DuBois Want to watch the video version of the podcast on YouTube? Check it out here: Agency Life Podcast on YouTube Have a question about today's topic? Text it to us here! Want to get more content to support your agency life?

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The Real Reason Clients Are UNHAPPY w/ Guy Bauer is an episode from Agency Life by Teamwork.com.

This episode is 51:32 long.

This episode was published on Aug 22, 2024.

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