Andrew Tolley (Taylor St. Baristas): Why investing in your staff is profitable for your coffee business

Andrew Tolley is not just another Australian coffee fellow living in London. Andrew Tolley is, together with his siblings Laura and Nick, the co-owner of Taylor St. Baristas with now 9 cafes in London and one in Midtown/New York City. But, it doesn't stop here, and you'll notice how passionately he's speaking about empowering baristas and providing opportunities for them to grow within the specialty coffee industry in the podcast: Andrew Tolley is the chair and one of the founding members of the Barista Guild of Europe. And, that's just one of the reasons, why I loved having Andrew on my podcast: There are hundreds of possibilities and career paths for baristas to turning them into coffee professionals within our global specialty coffee community. It needs people like Andrew and his siblings to provide the door openers for them. What you'll learn in this episode: - Why the relationship to your customers is key for being successful. - Why your baristas and investing in their knowledge & skills is profitable for your whole coffee business. - How to grow your coffee business from within. - How to train and retain your baristas. - Why your baristas are the best Marketing you can get to pull customers through your doors. - Why you should take part in the upcoming European Barista Camp! Find more about Taylor St. Baristas here: Instagram: @taylor_st or @taylor_st_baristas Facebook: taylor.st.baristas/ Read more about the Barista Guild and the Barista Camp here and here baristaguildofeurope.com/what- is-barista-camp/ If you like this episode, please leave a review on iTunes!

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Andrew Tolley (Taylor St. Baristas): Why investing in your staff is profitable for your coffee business is an episode from adding some flavor | a coffee marketing podcast.

This episode is 54:36 long.

This episode was published on Jul 17, 2017.

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