EP21: How Effective Communication Creates Less Stress and More Profit

"To set up relationships with clients that last a really long time, be honest about how you can help, and be honest about the expected results." -Malorie Nicole (4:31 - 4:44) Malorie Nicole Abundantly Clear Communication is the channel that maintains fluidity in business. Honesty is the best policy. However, so many business owners fail to embrace their responsibility in addressing what is and is not possible. How many times for example, have you quietly nodded your head in agreement to aid a client in reaching what you know to be an unattainable goal? Agreeing to unrealistic expectations places such an unnecessary amount of pressure on yourself and sets your client up for disappointment. Avoid being at fault by establishing clear boundaries from the beginning. "Set yourself up for success by looking at where your client is when they come into your container." - Malorie (3:17 - 3:30) When a client reaches out for your services, they are hoping and paying for your professional guidance. Rise to the occasion. It is your job as an expert in your industry to speak the truth even when it hurts. Listen with intention, but speak up and lasso certain expectations that seem too far fetched. It is okay to express what you can and can not deliver. Use these two questions to shed light on whether you are applying or preventing unnecessary pressure. Is this in my client's best interest? Is this in my best interest? By authentically answering these questions you can begin to address possibilities after laying a foundation of secure communication and trust. Next comes the building blocks. Strategize for success with assessment tools and realistic goal setting. When creating a system for onboarding clients, it is extremely helpful to have a tool in place to help identify where your client is in their journey the second they walk through your doors. This could be as simple as a detailed questionnaire asking for history and background. Distinguish and establish levels to set realistic goals, monitor change, and track progress. Your client will be excited and feel heard. You will feel comfortable in providing a practical service that meets the client where they are. With all the cards on the table, you and your client are now free from a world of unrealistic expectations. Self-sabotage is finally defeated, and platforms of failure can be avoided. "Every business-client relationship is a two-way street." - Malorie Nicole (5:31 - 5:35) There are no free passes. You and your client each have responsibilities to fulfill. Both of you must commit to working hard in each designated role. One can not succeed without the other. This is just how it works! However, as with everything in life, results take time. Be patient and strive to stay on the same page. Don't get discouraged when miscommunications ensue. No one is perfect. Strive your best to communicate and model honesty effectively. Then, sit back and recognize the decrease in stress and the increase in profits for you and your client, as abundant success rolls in. How to get involved Connect with Malorie Nicole on Facebook or Instagram for more on the topic of becoming abundantly clear in your life and business. Find resources and more information about Malorie Nicole's coaching services here . If you liked this episode, be sure to

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EP21: How Effective Communication Creates Less Stress and More Profit is an episode from Abundantly Clear.

This episode is 10:53 long.

This episode was published on Mar 21, 2019.

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