We Closed the Clinic and Took the Entire Team to VMX: Here’s What Happened

Continuing education is required for veterinary professionals’ licensure, but finding time for CE often feels impossible. In this episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, speak with Dr. Andrea Freeman about a bold decision: closing her small animal practice and taking her entire team to VMX for continuing education. Instead of sending one or two team members at a time, Dr. Freeman invited everyone. Doctors, technicians, CSRs, and part-time staff all attended. The result was more than CE credits. It strengthened communication, boosted morale, improved retention, and energized the entire practice. Even more surprising? Dr. Freeman says her clients were supportive. With clear communication and advanced planning, she states her clinic did not lose business or trust. If you have ever wondered whether shutting down for CE is realistic, this episode offers a practical, real-world example of how it can work and why it might be worth it.

You can listen to We Closed the Clinic and Took the Entire Team to VMX: Here’s What Happened online on Radio and Podcast. Open the player on this page to stream the available audio.

We Closed the Clinic and Took the Entire Team to VMX: Here’s What Happened is an episode from Veterinary Viewfinder Podcast by Dr. Ernie Ward & Beckie Mossor, RVT.

This episode is 0:23:49 long.

This episode was published on Feb 18, 2026.

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