We Help Clients Grieve. Who Helps the Vet Team?
The sympathy card goes out. The next appointment comes in. But when a patient dies, who checks on the people who cared for them? This week,...
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Veterinary Viewfinder Podcast
Weekly podcast dedicated to tackling the toughest contemporary topics in veterinary medicine. Hosted by veterinarians Ernie Ward and Cyndie Courtney with registered veterinary technician Bec...
Episodes
20 of 507 episodesFear Sells: Is Vet Med Marketing Making Problems Feel Bigger?
A missed call becomes a potential ER visit. An overwhelmed team becomes a business risk. And suddenly, an everyday practice challenge can fe...
The New Vet Med Job Isn’t What They Promised. Now What?
You accepted the new job, gave notice, and walked into what you thought was a better opportunity. Then, within days, the red flags start pil...
Clickbait, Mistrust, and the Veterinary Team Divide
A headline can do more than earn a click. It can change how veterinary professionals see one another. This week, Dr. Ernie Ward and Beckie M...
Mini Cows, Backyard Chickens, and the Veterinary Care Gap
Backyard chickens, miniature cows, goats, pigs, and other unconventional pets are showing up in suburban homes and on social feeds faster th...
Ghosted by a Vet Practice? There’s a Website for That.
Veterinary employers have long complained about applicants disappearing during the hiring process. Now, candidates who are ghosted after an...
Boundaries Aren’t Selfish—They Keep You in Vet Med
Why can taking PTO, stepping away during the holidays, leaving on time, or protecting even one hour for yourself feel like letting down your...
Beckie Asked Vet Techs What Makes Them Stay—Here’s What She Heard
Keeping skilled veterinary team members isn’t simply about letting them perform more tasks. In this episode, Dr. Ernie Ward and Beckie Mosso...
What Vet Teams Need to Know About Compounding with Wedgewood Pharmacy
Getting medications into pets sounds simple—until the patient refuses the tablet, the dose doesn’t fit, the flavor is a disaster, or the cli...
When Clients Ask AI Before They Ask You
More pet owners are asking an AI agent before they call the clinic. They’re walking into the exam room with AI-generated ideas, possible cau...
500 Consecutive Weeks: The Veterinary Viewfinder Reaches a Rare Podcast Milestone
For 500 consecutive weeks, The Veterinary Viewfinder has shown up for the conversations veterinary medicine needs, from team dynamics and cr...
Why “Love Languages” Aren’t a Workplace Strategy
When was the last time you felt truly appreciated at work? This week on the Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RV...
Pride Month Is a Start. Allyship Is Year-Round.
Pride Month gives veterinary teams a chance to celebrate LGBTQ+ colleagues and clients, but real allyship has to continue long after June. T...
America’s 250th Means More Booms, More Noise, and More Vet Med Prep
America’s 250th birthday is not shaping up to be a typical one-night July 4th celebration. With fireworks and community events expected to s...
Does Veterinary Medicine Have an Identity Crisis?
What does it mean to be a veterinarian, a credentialed veterinary technician, an assistant, or a new role entering the clinical space? In th...
The Veterinary Urgent Care Gap We Can’t Ignore
After-hours and urgent care have changed dramatically in veterinary medicine, but the system still has serious gaps. In this episode, Dr. Er...
The Mobile Vet Tech: Building a Career Beyond the Clinic
This week on the Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, talk with Michelle Crew, a credentialed LVT and the entr...
Hantavirus, Hype, and the Future of Client Trust
In this episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, use the current Hantavirus conversation as a jumpi...
Missed Charges: Who Pays When the Clinic Gets It Wrong?
Missed charges happen in every veterinary practice, but what happens next says a lot about clinic culture. In this episode, Dr. Ernie Ward a...
More Voices, Less Turf War in Vet Med
Veterinary medicine is full of passionate people, but sometimes that passion turns into camps, loyalty tests, and turf wars. In this episode...