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Weekly podcast dedicated to tackling the toughest contemporary topics in veterinary medicine. Hosted by veterinarians Ernie Ward and Cyndie Courtney with registered veterinary technician Bec...
Veterinary medicine is full of passionate people, but sometimes that passion turns into camps, loyalty tests, and turf wars. In this episode...
This week on Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, focus on Veterinary Receptionist Week (April 19–25, 2026) an...
In this episode, Dr. Ernie Ward talks with co-host Beckie Mossor, MPA, RVT, about the launch of the American Association of Credentialed Vet...
What does “starting at 8 a.m.” actually mean in a veterinary clinic? This episode tackles a small detail that quietly creates big tension ac...
This week’s episode is one of the most difficult and important conversations we’ve had. Beckie Mossor shares the reality of a devastating ho...
This week, we share difficult news about one of our own. On March 15, Beckie Mossor suffered a devastating house fire that claimed her home,...
Summer is coming, and with it comes one of the most tension-filled conversations in veterinary practice: what happens when a team member run...
Getting injured at work is part of life in a veterinary clinic, but what happens next matters more than most practices want to admit. In thi...
Neurodiversity is part of veterinary medicine, whether we talk about it or not. In this episode, Dr. Ernie Ward and Beckie Mossor, MPA, RVT,...
Bad online reviews aren’t new in veterinary medicine. What’s changing is how quickly we respond, and how quickly we sometimes end the relati...
Continuing education is required for veterinary professionals’ licensure, but finding time for CE often feels impossible. In this episode of...
Dog bites are more common than most people realize, and nearly all of them are preventable. This week on The Veterinary Viewfinder, Dr. Erni...
Artificial intelligence is no longer a future concept in veterinary hiring. It is already here, quietly screening resumes, ranking candidate...
VMX 2026 is in the books, and this week on Veterinary Viewfinder, Dr. Ernie Ward and Becky Mosser, MPA, RVT, share their observations from o...
Many veterinary professionals struggle with a quiet but exhausting problem: absentee guilt. Whether it’s calling out sick, taking a vacation...
Vaccine hesitancy is no longer just about cost or convenience. In this episode of Veterinary Viewfinder Podcast, Dr. Ernie Ward and Beckie M...
As the veterinary profession heads into 2026, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, take on a topic many veterinary professionals thin...
Veterinary medicine is changing fast, and 2026 is already taking shape. In this episode of the Veterinary Viewfinder, Dr. Ernie Ward and Bec...
This week, the Veterinary Viewfinder keeps a beloved tradition alive with a festive gift for the profession. Dr. Ernie Ward and Beckie Mosso...
Veterinary teams everywhere are feeling the strain of rising no-show appointments, especially during the hectic holiday season. This episode...
This week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, ask a timely question many teams are quietly wondering:...
The holiday season brings joy, family, and—unfortunately—extra calories for many of our patients. This week on The Veterinary Viewfinder, Dr...
This week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, slow down the holiday rush to talk about something decep...
Mistakes happen in veterinary practice, but what defines a great team is how they respond to them. This week on The Veterinary Viewfinder, D...
This week, Dr. Ernie Ward and Beckie Mossor sit down with Elizabeth Watson and Jane Allen Wilson from the North Carolina Victim Assistance N...
This week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, are joined by Chicago-based journalist and certified ani...
This week on The Veterinary Viewfinder, hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, examine the U.K. Competition and Markets Authority...
What does your clinic call the first 90 days of employment? A probationary period, onboarding, or something else? This week on The Veterinar...
This week on The Veterinary Viewfinder, hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, celebrate National Veterinary Technician Week and...
What really happens when your veterinary clinic is sold? In this week’s episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Moss...
October is stacked for veterinary teams. In this episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, share a r...
Performance evaluations are one of the most misunderstood and often dreaded processes in veterinary medicine. Many clinics either skip them...
Every veterinary team has faced it: a client gets angry, raises their voice, and everyone wonders whether or not we should fire them. In thi...
Veterinary general practice is undergoing a dramatic transformation. What used to be a steady stream of wellness check-ups and minor issues...
Many veterinary teams have one: the colleague who runs to management about every minor mistake or late trash bag. But when does necessary re...
September is a busy time for veterinary teams, and this episode provides a practical roadmap. The Veterinary Viewfinder welcomes Catherine H...
Is Veterinary General Practice Dying? On this week’s Veterinary Viewfinder, veterinarian Dr. Ernie Ward and credentialed veterinary technici...
Being a veterinarian is about caring for animals… right? Increasingly, many vets feel their role is shifting toward being a therapist for pe...
Too many aspiring veterinary professionals are met with a troubling response: “Don’t do it.” In this episode, Dr. Ernie Ward and Beckie Moss...
Credentialed veterinary technicians are pillars of modern veterinary care, but in most U.S. states, they’re excluded from the very boards th...
As some states roll out veterinary assistant credentialing programs, a critical question emerges: Who’s actually overseeing these initiative...
A technician catches a medication error and speaks up, only to be told later, “You talk too much.” In this powerful episode of The Veterinar...
What if one of your employees goes viral on TikTok... for all the wrong reasons? This week on The Veterinary Viewfinder, Dr. Ernie Ward and...
Fireworks. Travel. Noise. Every July 4th, veterinary teams face a predictable surge of panicked pets, frazzled clients, and last-minute seda...
What happens when veterinary technicians are overworked, underpaid, and still fighting for recognition? The 2024 NAVTA Demographic Survey re...
A viral video from a popular “human nurse” influencer asking if veterinary technicians are “nurses” recently sparked a social media firestor...
Should veterinary professionals, their colleagues, distributors, pharmaceutical representatives, and community heroes receive a discount? An...
When a veterinary professional loses a pet, should they get time off? What happens when a request for pet bereavement leave is met with an e...
What if the negative review was… right? In this brutally honest episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA,...
Remember when veterinary break rooms were covered in highlighted journals and sticky notes that said “READ THIS”? This week on The Veterinar...