From Refund Requests to Raving Fans: Managing the Patient Experience with Donis Gil

Untold Physio Stories by Dr. Erson Religioso III, DPT, FAAOMPT

Ever had a patient ask for a full refund after a rock-solid evaluation? 🤦‍♂️ It happened to me. Even after 20+ years of clinical practice and teaching hundreds of therapists, I realized that "good clinical results" don'...View more