Kicking and Screaming into the Future [5.2]
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How Did HELP SCOUT Build Customer Support's Most Refreshing Brand? ["Exceptions" Ep.4]
In Episode 4 of my docuseries with brand partner Drift, I continue to explore why the world's best B2B companies are betting big on brand. Today we go inside Help Scout an talk to CEO/cofounder Nick Francis, head of supp...
About This Episode
How Did HELP SCOUT Build Customer Support's Most Refreshing Brand? ["Exceptions" Ep.4] is an episode from Unthinkable. In Episode 4 of my docuseries with brand partner Drift, I continue to explore why the world's best B2B companies are bett...
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Published Oct 30, 2018, 43:58 long, audio available.
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