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662: Customer Strategy in the Age of AI with Mark Abraham, BCG's Personalization Lead (Strategy Skills classics) artwork
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662: Customer Strategy in the Age of AI with Mark Abraham, BCG's Personalization Lead (Strategy Skills classics)

The Strategy Skills Podcast: Management Consulting | Strategy, Operations & Implementation | Critical Thinking by Kris Safarova for Firmsconsulting.com

Jun 22, 202658:27Business

For this episode, let's revisit a strategy skills classic interview with the coauthor of the book Personalized: Customer Strategy in the Age of AI , Mark Abraham. In this episode, we explore the rise of personalization t...

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662: Customer Strategy in the Age of AI with Mark Abraham, BCG's Personalization Lead (Strategy Skills classics) is an episode from The Strategy Skills Podcast: Management Consulting | Strategy, Operations & Implementation | Critical Thinki...

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This episode belongs to The Strategy Skills Podcast: Management Consulting | Strategy, Operations & Implementation | Critical Thinking.

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Published Jun 22, 2026, 58:27 long, audio available.

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