637: Growth and Innovation at Scale, with Former IBM, Microsoft, and Salesforce Executive Jason Wild

Jason Wild discusses the discipline of building and scaling businesses through careful capital allocation, operational focus, and a clear understanding of risk. He explains how leaders often misjudge growth by pursuing expansion without fully understanding the underlying economics, noting that "growth only creates value when the returns exceed the cost of capital." He emphasizes the importance of distinguishing between revenue growth and value creation, and why many organizations confuse activity with progress. In his view, strong operators develop a detailed understanding of where value is truly generated and concentrate resources there rather than spreading them thinly. A central theme in the discussion is capital discipline. Jason describes how effective leaders treat capital as scarce, even when it is not, and make decisions with a clear threshold for returns. He notes that businesses often underperform not because of lack of opportunity, but because they fail to prioritize rigor in investment decisions. He also highlights the role of incentives in shaping behavior. Poorly designed incentives, he explains, can encourage short-term gains at the expense of long-term value. Leaders must ensure that performance measures align with sustainable outcomes rather than superficial targets. On execution, Jason stresses the importance of operational clarity. He explains that complexity often masks underperformance, and that simplifying processes and focusing on a few critical drivers leads to better results. This includes being explicit about what will not be pursued, as much as what will. Finally, he reflects on decision-making under uncertainty. Rather than seeking perfect information, effective leaders act with incomplete data while maintaining clear guardrails around risk. The combination of disciplined thinking, aligned incentives, and focused execution, he argues, is what separates durable businesses from those that struggle to sustain performance. Get Jason's book, Genius at Scale, here: Claim your free gift: Free gift McKinsey & BCG winning resume Free gift Breakthrough Decisions Guide with 25 AI Prompts Free gift Five Reasons Why People Ignore Somebody Free gift Access episode 1 from Build a Consulting Firm, Level 1 Free gift The Overall Approach used in well-managed strategy studies Free gift Get a copy of Nine Leaders in Action, a book we co-authored with some of our clients:

You can listen to 637: Growth and Innovation at Scale, with Former IBM, Microsoft, and Salesforce Executive Jason Wild online on Radio and Podcast. Open the player on this page to stream the available audio.

637: Growth and Innovation at Scale, with Former IBM, Microsoft, and Salesforce Executive Jason Wild is an episode from The Strategy Skills Podcast: Management Consulting | Strategy, Operations & Implementation | Critical Thinking by Kris Safarova for Firmsconsulting.com.

This episode is 54:04 long.

This episode was published on Mar 18, 2026.

Yes. Use the heart button on the episode page to add it to your favorite episodes list.

Yes. This page shows related episodes from The Strategy Skills Podcast: Management Consulting | Strategy, Operations & Implementation | Critical Thinking when more episodes are available from the podcast feed.