Is This The Future of Superfandom?

This week on the New Music Business podcast, Ari sits down with Matt Jones, the CEO and co-founder of Medallion, a platform helping artists own their fan relationships and build new revenue models. Matt was previously CEO of Songkick, another direct-to-fan platform that was acquired by Warner Music Group. He’s now developing new economic models for artists to own their fan relationships. In this episode, Matt and Ari discuss the direct-to-fan experience and why it’s beneficial to give artists full ownership of their data. Matt explains why traditional models like Patreon and Substack don’t fit the creative rhythms of most musicians. They also dig into the shortcomings of streaming and the need for transparency in artist payments. Tune in to learn more about how major labels might adapt, what lessons can be learned from Bandcamp, and why the next decade of music will be defined by artist ownership and sustainability. 0:00 - Intro 10:45 – Why the term “superfan” has taken over the industry 13:20 – The challenges artists face relying on third-party platforms 15:50 – How Medallion lets artists own their data and build communities 18:30 – Why streaming’s economic model is outdated and unsustainable 21:50 – Why Patreon and Substack rarely work for most musicians 24:15 – The three main artist revenue streams: live, recordings, and merch 28:30 – How Bandcamp paved the way—but why it isn’t enough 31:40 – Handling rights, licensing, and label relationships on Medallion 38:00 – The future of transparency and fan-to-artist payment models 49:50 – Why blockchain and NFTs weren’t the right fit for Medallion Edited and mixed by Peter Schrupp Music by Brassroots District Produced by the team at Ari’s Take Order the THIRD EDITION of How to Make It in the New Music Business: Hosted on Acast. See acast.com/privacy for more information.

You can listen to Is This The Future of Superfandom? online on Radio and Podcast. Open the player on this page to stream the available audio.

Is This The Future of Superfandom? is an episode from The New Music Business with Ari Herstand by .

This episode is 59:30 long.

This episode was published on Nov 26, 2025.

Yes. Use the heart button on the episode page to add it to your favorite episodes list.

Yes. This page shows related episodes from The New Music Business with Ari Herstand when more episodes are available from the podcast feed.