Why Your Team Isn’t Closing And How to Fix It with Rhiannon Ward

Rhiannon Ward, owner of Phipps Insurance Agency, is building more than just a business, she’s creating impact by giving back to her community through the Allstate Foundation Helping Hands grant. In this episode, we break down why most teams don’t fail because of people, they fail because of systems. From fixing messy onboarding to setting clear expectations and using data instead of emotion, Rhiannon shares what actually moves the needle in sales performance. If you’ve ever felt stuck blaming leads, team members, or results, this conversation will shift your perspective and show you what really needs to change. Join the elite ranks of P&C agents. Sign up for Agent Elite today and get exclusive resources to grow your agency! 🔗 Grab our newly released book at a discount! The Insurance Dudes Weekly 5-Min Read Tips, Tricks, and Wizardry for Everything Your Agency Touches

You can listen to Why Your Team Isn’t Closing And How to Fix It with Rhiannon Ward online on Radio and Podcast. Open the player on this page to stream the available audio.

Why Your Team Isn’t Closing And How to Fix It with Rhiannon Ward is an episode from The Insurance Dudes by The Insurance Dudes: Craig Pretzinger and Jason Feltman.

This episode is 01:05:10 long.

This episode was published on Apr 24, 2026.

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