Workforce 4.0: How AI is Reshaping the Future of Work and Business

We dive into the future of work with Gerard Szatvanyi , Chief AI Officer at OSF, and guests Sean Catlin , VP & GM Global Financial Services at OSF, and Simon Mulcahy , former CMO and Chief Innovation Officer at Salesforce. The episode explores the rapid evolution of AI and its transformative impact on the workforce, a concept they term Workforce 4.0. From the rise of AI agents in customer service to the potential for AI to revolutionize middle management, HR, and beyond, the discussion delves into how businesses must adapt to stay competitive in an AI-driven world. The panel also addresses the challenges of integrating AI across industries, the importance of leadership in navigating this shift, and the critical need for continuous learning to avoid being left behind. Whether you're a business leader, tech enthusiast, or simply curious about the future of work, this episode offers valuable insights into how AI is reshaping the workforce and what it means for the future of business and society.

You can listen to Workforce 4.0: How AI is Reshaping the Future of Work and Business online on Radio and Podcast. Open the player on this page to stream the available audio.

Workforce 4.0: How AI is Reshaping the Future of Work and Business is an episode from The Great Digital Transformation by Forbes Books.

This episode is 27:46 long.

This episode was published on Mar 24, 2025.

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