Ep 06: Importance of Employee Experience for Experience Business w/ Japreet Saini

In this sixth episode of "The Experience Business" podcast, Samir discusses with the guest Japreet Saini, an agile coach & practitioner on importance of employee satisfaction & experience for making a great experience for your customer. In this episode we discuss:-Why the employee experience matters?What leaders are doing wrong in understanding the employee needs?Why leaders must revisit their employee recognition process and program?Why hiring for culture fit is not the best idea?What should be done for the employees to motivate them for customer outcome?How to bring a culture of innovation in employees?Final takeaways for the leaders to start with employee experience.

You can listen to Ep 06: Importance of Employee Experience for Experience Business w/ Japreet Saini online on Radio and Podcast. Open the player on this page to stream the available audio.

Ep 06: Importance of Employee Experience for Experience Business w/ Japreet Saini is an episode from The Experience Business by Samir Kumar Sah.

This episode is 00:37:46 long.

This episode was published on Aug 16, 2020.

Yes. Use the heart button on the episode page to add it to your favorite episodes list.

Yes. This page shows related episodes from The Experience Business when more episodes are available from the podcast feed.