454: Make CX Strategy Stick With Interactive Learning
Jul 2, 2026 - 26:20
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440: The Path to CX Leadership
CX leadership demands more than functional expertise. It requires curiosity to uncover what others overlook, courage to ask bold questions, and communication that connects CX work to business outcomes. Angelina Gennis ta...
About This Episode
440: The Path to CX Leadership is an episode from The CX Cast® by Forrester. CX leadership demands more than functional expertise. It requires curiosity to uncover what others overlook, courage to ask bold questions, and communication that...
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This episode belongs to The CX Cast®.
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Episode Details
Published Mar 19, 2026, 23:18 long, audio available.
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