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439: Practitioner Stories: ENOC
A well-designed loyalty program can encourage customer behaviors that unlock shared value. Oil and gas player Emirates National Oil Company (ENOC) has a range of downstream retail offerings, from convenience stores to re...
About This Episode
439: Practitioner Stories: ENOC is an episode from The CX Cast® by Forrester. A well-designed loyalty program can encourage customer behaviors that unlock shared value. Oil and gas player Emirates National Oil Company (ENOC) has a range of...
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This episode belongs to The CX Cast®.
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Episode Details
Published Feb 12, 2026, 30:09 long, audio available.
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Questions About This Episode
What is 439: Practitioner Stories: ENOC about?
A well-designed loyalty program can encourage customer behaviors that unlock shared value. Oil and gas player Emirates National Oil Company (ENOC) has a range of downstream retail offerings, from convenience stores to registration service providers. Suryaveer Singh, head of loyalty CRM and data, describes how he used ENOC's broad ecosystem to create a unique value proposition for customers.
Where can I listen to 439: Practitioner Stories: ENOC?
You can listen to 439: Practitioner Stories: ENOC online on Radio and Podcast. Open the player on this page to stream the available audio.
Which podcast is 439: Practitioner Stories: ENOC from?
439: Practitioner Stories: ENOC is an episode from The CX Cast® by Forrester.
How long is this episode?
This episode is 30:09 long.
When was this episode published?
This episode was published on Feb 12, 2026.
Can I save 439: Practitioner Stories: ENOC for later?
Yes. Use the heart button on the episode page to add it to your favorite episodes list.
Are there related episodes from The CX Cast®?
Yes. This page shows related episodes from The CX Cast® when more episodes are available from the podcast feed.
Quick Answers About This Episode
Where can I listen to 439: Practitioner Stories: ENOC?
You can listen to 439: Practitioner Stories: ENOC on this page when the episode audio is available from the podcast feed.
Which podcast is this episode from?
439: Practitioner Stories: ENOC is from The CX Cast® by Forrester.
What are the episode details?
Published Feb 12, 2026 and 30:09 long