454: Make CX Strategy Stick With Interactive Learning
Jul 2, 2026 - 26:20
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Radio and PodcastLive Radio & PodcastsCX leaders struggle to create strategy days, roadshows, and training that people actually remember. Game design can fix that. Co‑hosts Martin Gill and Angelina Gennis speak with Tim van den Boomen, an interaction designe...
438: Turn CX Strategy Into Action With Game Based Learning Principles is an episode from The CX Cast® by Forrester. CX leaders struggle to create strategy days, roadshows, and training that people actually remember. Game design can fix that...
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Published Feb 3, 2026, 29:15 long, audio available.
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