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Episode 15: Unhappy Customers, Scott Gerber of the YEC, & Volkswagen The Bcast artwork
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Episode 15: Unhappy Customers, Scott Gerber of the YEC, & Volkswagen The Bcast

The Bcast by Bplans.com

Dec 16, 201500:34:50Business

Peter and Jonathan discuss how to handle unhappy customers, interview Scott Gerber of the Young Entrepreneur Council, and talk about Volkswagen's customer service disaster. Show Notes: Unhappy Customers (:30) How Should...

About This Episode

Episode 15: Unhappy Customers, Scott Gerber of the YEC, & Volkswagen The Bcast is an episode from The Bcast by Bplans.com. Peter and Jonathan discuss how to handle unhappy customers, interview Scott Gerber of the Young Entrepreneur Council,...

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Episode Details

Published Dec 16, 2015, 00:34:50 long, audio available.

Questions About This Episode

What is Episode 15: Unhappy Customers, Scott Gerber of the YEC, & Volkswagen The Bcast about?

Peter and Jonathan discuss how to handle unhappy customers, interview Scott Gerber of the Young Entrepreneur Council, and talk about Volkswagen's customer service disaster. Show Notes: Unhappy Customers (:30) How Should You Handle Unhappy Customers? - bit.ly/1OY12p3 Do You Have What It Takes to Provide Stand-out Customer Service? - bit.ly/1r3IMPy 10 Ideas for Winning Back Unhappy Customers - bit.ly/1p6J7PX Turn a Negative Customer Service Experience into a Positive - bit.ly/1O0Ngow What Can I Learn From an Angry Customer? - bit.ly/1J0SzNl The Nordstrom’s Urban Legend - bit.ly/1O0N7kY Top Gear - bit.ly/1Nnz1Vo Scott Gerber (17:00) Scott's Website - bit.ly/1OmFqji YEC - bit.ly/1lBVS8R Volkswagon (31:08) The Story - bbc.in/21Wav7B The Software - nyti.ms/1NnyZfZ

Where can I listen to Episode 15: Unhappy Customers, Scott Gerber of the YEC, & Volkswagen The Bcast?

You can listen to Episode 15: Unhappy Customers, Scott Gerber of the YEC, & Volkswagen The Bcast online on Radio and Podcast. Open the player on this page to stream the available audio.

Which podcast is Episode 15: Unhappy Customers, Scott Gerber of the YEC, & Volkswagen The Bcast from?

Episode 15: Unhappy Customers, Scott Gerber of the YEC, & Volkswagen The Bcast is an episode from The Bcast by Bplans.com.

How long is this episode?

This episode is 00:34:50 long.

When was this episode published?

This episode was published on Dec 16, 2015.

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Where can I listen to Episode 15: Unhappy Customers, Scott Gerber of the YEC, & Volkswagen The Bcast?

You can listen to Episode 15: Unhappy Customers, Scott Gerber of the YEC, & Volkswagen The Bcast on this page when the episode audio is available from the podcast feed.

Which podcast is this episode from?

Episode 15: Unhappy Customers, Scott Gerber of the YEC, & Volkswagen The Bcast is from The Bcast by Bplans.com.

What are the episode details?

Published Dec 16, 2015 and 00:34:50 long